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Declaration on data protection and consent to the use of data at:
Data protection is a matter of trust, and for us your trust is important. We respect your privacy and personal sphere. Therefore, for us the protection, detection, processing and use of your personal data according to the laws in force is an important aspect. In order to make you feel safe when visiting our websites, when we process your personal information, we strictly respect the legal requirements, and hereby inform you about our discovery and use of the data.
By consenting to the following statement on data protection, QUADRA GROUP SRL - Via Argiro, 76 - 70121 BARI - Italy (hereinafter: QUADRA GROUP SRL) hereby collect, process and use your personal data in compliance with the laws on protection Of the data and of the following provisions.
1. Responsible site
The site responsible for the detection, processing and use of your personal data according to federal data protection law is QUADRA GROUP SRL.
If you intend to deny your consent to the discovery, processing and use of your personal data in accordance with the provisions on data protection or whether you intend to deny individual point consent, you can send your statement by email, fax or letter To the following contacts:
QUADRA GROUP SRL
Via Argiro, 76
Tel: +39 (0) 883 488088
2. Detecting, processing and using personal data
2.1 Personal Data
Personal data are intended to refer to objective or personal circumstances of a specific natural person or an identifiable physical person. This is for example your name, your phone number, your address, and all the information you give us when you sign up and when you open your customer account. For example, statistical data that we see when visiting our online store and which are not directly attributable to your person is not part of your personal data. This concerns, for example, the statistics about which pages of our online store are most visited or how many users visit certain pages of the shop QUADRA GROUP SRL.
2.2 Customer account
For each customer who registers, we have direct access to the data saved on our site (customer account). Here you have the opportunity to view the data regarding orders placed, open orders and last shipments; You can also manage information about the address, bank details and the newsletter. You agree to privately handle your personal access data and not share it with third parties. We can not assume liability for unauthorized use of passwords, except in cases where abuse is attributable to our responsibility.
With the "Stay Connected" feature, we want to make the use of our websites as enjoyable as possible. This feature allows you to use our services without having to reconnect each time. For security reasons you will be asked for the password again whenever you want to modify your personal information or place an order, for example. We recommend that you do not use this feature when the computer is used by multiple users. Note that the "Stay Connected" feature is unavailable when you use a setting that automatically erases saved cookies at each session.
2.3 Detecting, processing and using your personal data
Data protection for us is very important. Therefore, when we disclose, process and utilize your personal data, we strictly respect the provisions of the Data Protection Act and the Media Law. We disclose, save and process your data for the overall performance of your purchase, including any future warranties for our customer service, technical administration, and our marketing purposes. Your personal data will be disclosed to third parties only if this is necessary for the fulfillment of the contract or billing or if you have previously given your consent. Our service providers (ie transporters, logistics companies, banks) receive the necessary data for the fulfillment of order and contract. Our service providers may only use the data provided to fulfill their duties. They have no right to use the information for other purposes.
For your order we need to receive correct directions on name, address and payment details. We need your email address in order to confirm your order and to communicate with you. We also use it for your identification (customer access). Finally, through the email address you receive the order confirmation and shipping.
In the event that you do not have the obligation to archive the data and if you have been granted the right to request deletion, your data will be deleted when they are no longer needed for the purpose for which they were saved or if 'Filing should be prohibited for other legal reasons.
2.4 Using Your Data for Advertising Purposes
We use your data as well as your purchase at QUADRA GROUP SRL to contact you about your orders, specific products or marketing activities and to suggest the products or services that may interest you.
You have the right at any time to revoke your permission to use your personal data for advertising purposes, both for the whole or for each business; This will not entail other costs than the basic fee for sending the revocation. Just send a written communication to the contacts mentioned in point 1 (eg e-mail, fax, letter).
To send the newsletter we use the so-called Single Opt-In procedure, that is, we will send you the email newsletter only if you have already expressly confirmed that we must activate the newsletter service.
If you no longer wish to receive the newsletter or other types of communication for advertising purpose, you have the right at any time to revoke your authorization; This will not entail other costs than the basic fee for sending the revocation. Just send a written communication to the contacts mentioned in point 1 (eg e-mail, fax, letter). Obviously, in every advert you also find the link for deactivation.
2.4.2 Advertising of products via email
As a customer of QUADRA GROUP SRL, please email our product advertisements regularly, regardless of your subscription to the newsletter. In this way, we intend to send you information about the products in our range that may interest you, based on your latest purchases. In this respect, we strictly respect the legal provisions.
If you do not wish to receive advertising of products or other types of communication for advertising purposes, you have the right to revoke your authorization at any time; This will not entail other costs than the basic fee for sending the revocation. Just send a written communication to the contacts mentioned in point 1 (eg e-mail, fax, letter). Obviously, in every advert you also find the link for deactivation.
2.4.3 Personalized advertising for you
The information we receive from you helps us constantly improve your shopping experience and make it more and more enjoyable and personalized. Information transmitted from you or generated automatically is used to create advertising that suits your interests. To this end, we use the available information, e. Email reception and reading confirmation, computer and internet connection information, operating system and platform, your order archive, your service archive, the date and time you visited the site and the products you have displayed.
We use this information only in the form of a pseudonym. Analyzing and evaluating this information allows us to improve our websites and our offerings on the internet; In this way, we can send you personalized advertising, that is, advertising that suggests products that could actually meet your interest. Our goal is to create more useful and interesting advertising for you. In fact, the evaluation and analysis of your data, converted in the form of a pseudonym, help us not to send you random advertising. Instead, by email or post, we send you advertising like newsletters and product suggestions that match your interests. Therefore, for example, see what open advertising emails; This in order to not send unnecessary emails.
I authorize QUADRA GROUP SRL to use the information I have provided and other information stored on my account as well as use data in the form of a pseudonym in order to receive personalized advertising and / or special offers and services.
If you no longer wish to receive customized advertising, you have the right at any time to completely revoke your permission or to revoke consent for certain activities. To do this, just send a written communication to the contacts mentioned in point 1 (eg e-mail, fax, letter).
2.4.4 Prize competition, market research and opinion poll
In the case of prize competitions we use your data in order to be able to communicate any winnings or to send you our offers. Details are also available in the section on the terms of participation of the respective prize contest.
We also use your data for market research and opinion surveys. We use data in anonymous form only for statistical purposes and only for QUADRA GROUP SRL. Your feedback will not be shared with third parties or published. We do not save your survey responses along with your email address or other personal information.
I authorize QUADRA GROUP SRL to process and use for my own purposes my personal data in order to carry out market research and opinion surveys.
You have the right at any time to revoke your permission to use data for market research and opinion polls or to revoke consent for certain activities; This will not entail other costs than the basic fee for sending the revocation. Just send a written communication to the contacts mentioned in point 1 (eg e-mail, fax, letter). Obviously, in every advert you also find the link for deactivation.
What are cookies?
Cookies are small files that are saved on your device and store specific settings and data to exchange with our system through your browser. Two types of cookies are distinguished: the so-called session cookies that are deleted as soon as you close your browser and temporary / permanent cookies that are saved on your device for a long time or permanently. This rescue allows us to create our websites and our offers according to your needs and facilitate your use of the site. Some data, for example, is saved in order not to have to repeat it every time.
Which cookies does QUADRA GROUP SRL use?
Which data are saved in cookies?
Personal data are not saved in cookies using QUADRA GROUP SRL. Therefore, the cookies we use are not attributable to a particular person and therefore can not be attributed to you. When an cookie is enabled, an identification number is assigned. At no time will you be able to bring your personal information back to your ID number and you will not attempt to do so at any time. Your name, IP address, and similar data that may come back to your person will never be used. Based on cookie technology, we only receive information in the form of a pseudonym, such as what pages of our online store are most visited, what products are most viewed, etc.
Are there also third-party cookies (third-party cookies)?
QUADRA GROUP SRL uses some advertising partners to help make the internet offer and web sites QUADRA GROUP SRL more interesting. Therefore, when visiting our site, your cookie will be saved on your hard drive. In this case, these are temporary / permanent cookies that will be automatically deleted at the expiration of the specified period. These temporary or permanent cookies (from 14 days to 10 years) are saved on your hard disk and automatically deleted at the expiration of the default period. Cookies from associated companies do not contain any personal information. Through a user ID, only data is read in the form of a pseudonym. These are, for example, data about what products you have displayed, whether you have purchased something, what products you have searched for, etc. During this process some of our advertising partners also find out what pages you have already visited or what products you are interested in, This will show you the most relevant advertising that interests you. These data in the form of a pseudonym will not be linked to your personal information at any time. They only have the purpose of helping our advertising partners compare with advertising that may actually interest you.
Our websites use so-called re-targeting technologies. We use these technologies to make the internet offer more interesting. On the websites of our partners, this technique allows us to make it visible to the internet user who in the past has shown interest in our online store and our products. We are confident that viewing a custom ad, which takes into account your interests, is usually more interesting than an advertisement that does not refer to the person. View through the sites of our partner sites is based on a cookie technology and a user behavior analysis. This form of advertising takes place in the form of a pseudonym. Personal data is not saved and user profiles are not linked to your personal information.
I express my consent to the use of so-called cookies, the saving and use of my user data. In addition, I express my consent to saving my data in cookies even after the browser is closed in order to be, for example, recalled at the next visit of the websites. At any time I have the right to revoke my consent for the future by changing browser settings by blocking cookies.
How can I avoid cookies?
In your browser, you can choose to accept cookies only upon request. If you intend to accept the cookies of QUADRA GROUP SRL, but not the cookies of our service companies and partners, you can select the "block third-party cookies" setting in your browser.
Normally in your web browser's menu, in the Support section, you can see how to reject new cookies and disable existing cookies. The following link provides detailed information on how to set the browser you are using.
In the case of shared computers set up to accept cookies and flash cookies, we recommend that you always disconnect completely after use.
4. File log
At every access to the pages of QUADRA GROUP SRL, user data will be transmitted via the internet browser and stored in protocol files, so-called server logfiles. The following data will be saved: date and time of access, site name visited, IP address, referrer URL (source URL through which you have accessed the QUADRA GROUP SRL websites), amount of data transmitted, related information To the product and browser version used.
User IP addresses are deleted or rendered anonymous at the end of use. In the case of anonymisation, the IP addresses will be modified in such a way that they can not be attributed to a particular physical person except with excessive effort in terms of time, cost and labor.
We analyze these logfile data series anonymously in order to improve our offers and the shop of QUADRA GROUP SRL to make it easier, to find and eliminate errors faster and to control the server's capabilities. This way, for example, it is possible to understand what time there is more revenue at the shops of QUADRA GROUP SRL and therefore provide the data volume needed to guarantee a fast purchase. In addition, protocol file analysis allows us to quickly identify and eliminate any errors in the QUADRA GROUP SRL shop.
5. Analysis of the web
To improve and optimize our offer, we use so-called tracking technologies. To do this we use Google Analytics and Webtrekk services.
5.1 Google Analytics
Google Analytics is a Google Inc. service, 1600 Amphitheater Parkway, Mountain View, CA 94043, USA ("Google"). Google Analytics uses the "cookies" of the text files saved on your computer, which let you analyze how to use our internet offer through Google. The cookie information from your use on our web (including the IP address) is normally transmitted and saved to Google's server in the US. Please note that our Google Analytics websites have been extended with the code "gat.anonymizelp ();" to ensure anonymous IP address detection (so-called IP-Masking). Therefore, at our request, Google only detects your IP address in an abbreviated form, which guarantees anonymity and does not allow your identification. In the event that the IP anonymization is activated on this website, your IP address will be shortened prematurely within the member states of the European Union or other states that have acceded to the European Economic Area Agreement. Only in exceptional cases the entire IP address will be sent to Google servers in the US and then abbreviated on site.
Google also respects the US-Safe-Harbor Convention Data Protection Terms and is registered with the Safe Harbor program of the US Department of Commerce. Google will use this information to evaluate your use of our websites, to draft protocols about website activities, and to provide us with other services related to the use of the website and the internet. The IP address that Google Analytics transfers from your browser will not be associated with other Google data. Google will only disclose this information to third parties if there are any statutory requirements or data processing. Under no circumstances will Google associate your data with other data found by Google. By using these websites, you agree to the processing of your data detected in the manner and for the purposes described above.
You can avoid storing cookies through the software settings of your browser; However, we warn you that some features of your websites might be compromised. You can also prevent Google from detecting data generated by web site cookies (including the IP address); The same thing applies to the processing of this data by Google. To do this, you can download and install the available browser plug-in to the following address.
Find more information about Google Analytics and data protection at http://tools.google.com/dlpage/gaoptout?hl=en.
6. Social Plugin
Our site uses Social Plugins ("Plugins") of different social networks. With the support of these plugins, for example, you can share content or recommend products. The standard plugins SUQUADRA GROUP SRL are deactivated and therefore do not send data. By clicking on the "Activate social media" button, you have the option to enable all plugins (so-called 2 click solution).
If these plugins are enabled, when you open one of our sites, your browser opens a direct connection with the servers in the respective social network. The social network transmits the content of the plugin directly to your browser, after which it is linked to the web site. Plugins obviously can be disabled with a click.
Through the inclusion of the plugin the social network receives the information that you have opened the respective page of our website. If you are logged in to this social network, you will be able to attribute the visit to your user. If you interact with plugins and actions like Facebook's "Like" button or comment, the information will be transmitted from your browser directly to the social network that will save it.
You can find information about the purpose and extent of data capture and the resulting processing and use of data across social networks, as well as the privacy rights and privacy settings in the data protection guidelines Respective networks or websites. Find the links below.
If you do not want the social network to collect data on our website, you will have to leave your network account before visiting our site.
Even if you are not registered on social networks, websites with active social plugins can send data to networks. An encrypted cookie will be set up via an active plugin at every web site access. Since your browser does not send this cookie on any connection to a network server, the network might create a profile that recalls the websites that the user visited. And in that case it would also be possible to recode the encoding to a person, for example when the user connects to the social network.
On our websites we use the following plugins: Facebook, Google+, Twitter and Pinterest.
If you do not want social networks to collect your data through these cookies, with a click you can simply disable social plugins on our websites or block the "third party cookies" feature in your browser settings. In this case, the browser will not send cookies to the server when it finds embedded content from other service providers. However, this setting may, in addition to the function of the "plugin" button, also affect other generic features of other sites.
We use facebook.com social network plugins managed by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304 USA ("Facebook").
At the following link, you can find the Facebook Privacy Statement: Facebook Data Protection Tips. https://www.facebook.com/about/privacy/
We use Google+ social network plugins managed by Google. At the following link, you can find the Google Privacy Statement: Google Data Protection Guidelines. https://www.google.com/intl/it/policies/privacy/
We use Twitter social network plugins managed by Twitter Inc., 795 Folsom St., Suite 600, San Francisco, CA 94107, USA ("Twitter"). At the following link, you'll find the Privacy Statement on Twitter: Twitter Privacy Statement. https://www.twitter.com/privacy
We use Pinterest social network plugins run by Pinterest Inc., 635 High Street, Palo Alto, CA, USA ("Pinterest"). At the following link, you can find the Pinterest Data Protection Statement: Pinterest Data Protection Guidelines. https://about.pinterest.com/privacy/
7. Secure data transfer
We transfer your personal data securely through coding. This applies to your order as well as to login. To do this, we use the Secure Socket Layer (SSL) encryption system. No one can guarantee absolute protection but we protect our websites and other systems with technical and organizational solutions to prevent the loss, destruction, access, modification or disclosure of your data by unauthorized persons.
8. Rights of the party concerned
According to the Data Protection Act, our customers have the right to receive free information about their saved data, and may request for correction, blocking or deletion.
Protecting your data is an extremely important aspect for us. In order to ensure that your personal information is not shared with third parties, please send your request along with the details that allow your identification by mail or mail to:
QUADRA GROUP SRL
Via Argiro, 76
Tel: +39 (0) 883 488088