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GENERAL SALES CONDITIONS
of the Internet site "www.quadrashop.it"
1.1 The general conditions of sale published therein govern the sales contract (hereinafter, for the sake of brevity, the "Contract") to users of the Site (hereinafter, for the sake of brevity, the "Purchasers" or the "Purchaser"), through telematic modalities, of the goods (afterwards, for the sake of brevity, the "Bene" or "Assets") displayed on the Internet Site www.quadrashop.it (hereinafter, for brevity, the "Site"), managed by Quadra Group Srl Unipersonale - based in Bari, Via Argiro 76 - 70100 bari, VAT: 05367340725 (hereinafter referred to as "Quadra").
1.2 The General Terms and Conditions of Sale published on the Website must be viewed and known by Buyer before making a purchase of an asset and by sending the purchase order the Purchaser declares to have viewed and accepted them.
1.3 Purchasers will also benefit from the protections provided in the event of conclusion of distance contracts pursuant to Title III, Section II of Legislative Decree 6 September 2005 , No. 206 ("Consumer Code"), as well as all the additional safeguards required in the case of Buyers, from the Consumer Code itself http://www.codicedelconsumo.it/.
1.4 The sections "Shipping and Delivery", "Return and Exchange", "Payment" on the Website must be considered an integral and substantial part of these General Conditions of Sale.
2. Conclusion of the Contract
2.1 To proceed with the purchase of the Goods, the Purchaser must send his purchase order and make the payment, following the procedures indicated in the sections specifically dedicated.
2.2 In particular, the steps to proceed to the purchase are as follows:
a) the Purchaser will be able to freely access the Site and display the essential characteristics of the Goods displayed, including the price, as well as the images published for the purpose of illustrating the Goods themselves;
b) the Purchaser will be able to select one or more Goods for which he intends to make the purchase, placing them in a virtual "cart". The contents of the cart can always be viewed by the Purchaser before proceeding with the order; furthermore, by accessing the shopping cart, the Purchaser will be able to know, prior to purchase and payment, any information relating to the purchase of the Goods, including shipping costs and expected delivery times;
c) to carry out the Purchaser, the Purchaser must register with the Site, communicating his / her email address and a password of his liking, which will allow him / her to access the Site;
d) as an alternative to registration on the Site, the Purchaser may purchase as a guest. In this case, the data required in order to complete the order will be stored in the Quadra database only for the period of time necessary to process the order and the Purchaser will be required to enter the same data with each new one. order;
e) in order to complete the order, the Purchaser, in the "shopping cart" section, will also have to enter the shipping address and the data required for payment;
f) the Purchaser may modify the selected Goods and the data entered until the final order is placed, which must be done by selecting the "Payment" button.
2.3 The Purchaser may make the payment by credit card or bank transfer. More detailed information on the payment methods can be found in the "Payment" section of the Website.
2.4 Once the purchase order has been received, Quadra will send the Buyer's email address a confirmation receipt of the order containing a summary of information relating to the purchase and will proceed to the fulfillment of the order. The order will be understood, in any case, accepted and, consequently, the Contract will be considered concluded when the Buyer receives, on his e-mail account, the confirmation of the order.
2.5 The contract will be filed in pdf and will be sent via the aforementioned e-mail and archived via computer to Quadra.
3. Rights and obligations of the Parties
3.1 Quadra will deliver the Goods to the address communicated by the Purchaser in the purchase order, through a specially appointed carrier. More detailed information on the times, costs and shipping locations are available in the "Shipping and Delivery" section of the Website.
3.2 Quadra does not assume any responsibility for any errors in delivery due to inaccuracies or incompleteness in the compilation of the purchase order by the Purchaser or any damage that may occur to the Goods after delivery to the carrier as well as any delays in delivery dependent on the same carrier or weather conditions, international customs issues or other circumstances outside the control of Quadra.
3.3 In the event that one or more Goods are not available, Quadra will notify the Customer by sending an email to the email address indicated by the same at the time of registration to the Site. In this case, Quadra will reimburse the customer, by crediting the payment card or the account of the the purchaser indicated for the purchase, the price and, where the purchase concerned only the unavailable asset, the shipping costs. If there is the Buyer's consent, Quadra will be able to send a different Good from the ordered one, of equivalent value.
3.4 In case the designers decide to make changes during production and / or not to produce one or more products, as well as in case there is a variation or the product in pre-order is not delivered by the designer, Quadra will contact the customer to request the express approval and proceed with the shipment or cancel the order and make the reimbursement.
3.5 In any case, the unavailability of one or more goods ordered can not be the cause of cancellation of the entire order by the Purchaser.
3.6 At the time of delivery of the Goods by the carrier in charge of the relative transport, the Buyer must check in the presence of the carrier:
a) that the packaging used for transport is intact, not damaged or altered, even only in the closing materials;
b ) that the quantity and type of goods ordered corresponds to what is indicated in the transport document and to what is ordered.
3.7 Should the Purchaser find any anomalies or discrepancies he must immediately inform the carrier at the time of delivery of the Goods. />3.8 The Purchaser is solely responsible for the truthfulness and correctness of the information and data provided to Quadra and undertakes to promptly communicate any changes in the data previously communicated.
4. Conformity of the Goods
4.1 Quadra undertakes to ensure that the description and / or photographic representation of the Goods on the Website is as faithful as possible to the Goods themselves.
However, bearing in mind that the quality of the images may depend on the IT tools used by the Purchaser, it is possible that the Buyer's perception of the description or the photographic representation of the Goods does not correspond exactly to the same Good , so that the images and videos accompanying the presentation of the Goods must be considered published on the Site purely descriptive.
4.2 In the event that the Goods delivered are ascertained as defective or different from the one ordered, Quadra undertakes to provide the Customer with a legal guarantee of conformity, to be exercised under the terms and conditions set forth in Articles. 128 and ss. of Legislative Decree No. 206/2005. In particular, the Purchaser shall have the right to request, alternatively:
a) the delivery of an Asset identical to that ordered consistent with the availability of stock, or
b) the delivery of an Asset quality and equivalent price consistent with the availability of stock, or
c) the reimbursement of the price of the goods and shipping costs.
4.3 The warranty provided in this article will be applied only if the Goods have been handled with due diligence and in compliance with their intended use, as well as upon presentation by the Purchaser of the delivery note received and indication of the order number.
4.4 In any case the guarantee of to which the present article will not find application with reference to the defects deriving from the normal wear and tear of the Good.
5.1 In accordance with the provisions of the Consumer Code, the Purchaser has the right to withdraw from the Contract, without the payment of penalties and without having to specify the reasons, starting from receipt of the order confirmation sent by Quadra and within the deadline of fourteen working days from receipt of the goods.
5.2 If you intend to make use of this right of withdrawal, the Purchaser shall provide, within the aforementioned term of 14 working days from the date of delivery of the Goods, to Query of specific communication.
5.3 In case of exercise of the right of withdrawal, the Purchaser will also be required to return the Good to Quadra no later than two weeks from the sending of the aforementioned communication. />5.4 More detailed information on the procedure and instructions to be followed for the exercise of the right of withdrawal and related expenses are available in the "Return and Exchange" section of the Website.
5.5 Essential condition for the exercise of the right of withdrawal will be the substantial integrity of the product to be returned. It is however sufficient that the asset is returned in normal state of conservation, as it is stored and possibly handled with the use of normal diligence.
5.6 In particular, the Goods must be returned:
a) properly packaged in their original packaging, in perfect state of resale (not damaged, damaged or soiled) and equipped with all the accessories and documentation,
b) with the transport document (present in the original packaging), so as to allow Quadra to identify the Purchaser (order number, name, surname and address);
c) without manifest signs of use, if not those compatible with the carrying out of a normal test of the article. In other words, they will not have to trace a prolonged use (over a few minutes) exceeding the time necessary for a test and will not have to be re-sold.
5.7 The cost of returning the goods will be charged to the customer. Buyer, as specified in the "Return and Exchange" section of the Website.
5.8 Following the Purchaser's exercise of the right of withdrawal in accordance with these General Terms and Conditions of Sale, Quadra will reimburse to the Customer the sums paid by the same, by crediting the payment card or the current account indicated for the purchase. The reimbursement will take place within 14 days from the date on which Quadra will be informed of the exercise of the right of withdrawal by the Purchaser.
5.9 In the event of failure by the Purchaser to comply with the conditions set out in . 5.5 and 5.6, the Seller reserves the right to deduct from the reimbursement of the sums paid by the Purchaser an amount corresponding to the decrease in value of the returned Goods, giving notice to the Purchaser.
Following this communication, it remains firm for the Purchaser the possibility of returning, at his own expense, the products in the state in which they were returned to the Seller.
5.10 The right of withdrawal, in any case, can not be applied with reference to the following Goods:
a) personalized goods or which, by their nature, can not be returned or are liable to deteriorate or expire rapidly;
b) Electronic, computer, cosmetics and perfumes sealed and opened by the Purchaser.
6. Protection of personal data
6.1 Quadra undertakes to respect the confidentiality of personal data collected at the time of registration to the Site and / or those communicated at the time of purchase by the Purchaser and to treat them in compliance with the provisions of the Legislative Decree . 196/03.
6.2 In this regard, please refer to the detailed information contained in the "Privacy" section.
7.1 Quadra reserves the right to modify these General Conditions of Sale at any time.
7.2 The General Conditions of Sale applicable to the sale of each asset will be those published on the Site on the date of the order related to the asset itself. Therefore, the Purchaser must read and accept these General Conditions of Sale before proceeding with each purchase.
7.3 Should any provision of these General Terms and Conditions of Sale be considered null or void, these General Terms and Conditions of Sale will remain valid and productive effects in the remaining part.
7.4 The mere tolerance or failure by Quadra to dispute any breach of the Purchaser with respect to the contents of the General Sales Conditions can not be interpreted as tacit acceptance of such failures, nor as a desire to derogate from what was agreed between the parties.
8.1 For any communication and / or request for assistance and / or claim related to the Goods purchased, the Purchaser may contact Quadra at the addresses indicated in the "Contact" section of the Website.
9. Applicable law and dispute resolution:
9.1 These General Terms and Conditions of Sale are governed by Italian law and, therefore, will be interpreted and performed in accordance with it.
9.2 In case of disruption or dispute between Quadra SRL and one of our users / customers, we guarantee right now, our participation in an attempt at friendly conciliation that the user can promote in front of RisolviOnline, an independent and institutional service provided by the Chamber of Arbitration of the Chamber of Commerce of Milan, which allows to reach a satisfactory agreement, with the help from a neutral and competent conciliator, in a friendly and secure manner. "
Summary window for pre-order acceptance
The products purchased on this site are sold directly by Quadra S.R.L. Unipersonale - based in Bari, Via Argiro 76 - 70100 bari, VAT: 05367340725 (later, for the sake of brevity, "Quadra"). For more information, visit the Legal Area (insert Link). You will find information about orders and shipments, refunds and return of products purchased on this site also in the sections "Shipping and Delivery" and "Return and Exchange" of the Site. Remember that even after your purchase, you can always contact Quadra through the following "Contacts" (insert link).
You have the right to withdraw from the contract concluded with Quadra, without any penalty and without specifying the reason, within fourteen (14) days, starting from the day of receipt of the products purchased on this site. To cancel the contract you must send an e-mail to email@example.com to request an authorization number. The written request must contain the order number, the item code to be returned and the reason for the return: refund, change of size or color. Once the written request has been received, firstname.lastname@example.org will send a written confirmation with an authorization number. You must write this authorization number on the return form attached to each item and on the outside of the box.
The Right of Withdrawal is to be exercised correctly if the following conditions are fully met: a.The Return Form and the security seal must still be intact and attached to the returned items. They must not be removed or cut in any way. b. The articles must not have been worn, washed or altered in any way and must not show any sign of use. The soles of the shoes must be in perfect condition and must not be marked in any way.
c. Items must be returned with all original labels, packaging and other accessories (bags, hangers, garment bag, etc.) received with the order .; is. the returned products must be delivered to the forwarder within fourteen (14) days from when you notified Quadra of your decision to withdraw from the contract.
Shipping costs for returning items purchased at full price or discounted to less than 50% are charged to Quadra.
The shipping costs for the return of discounted items above or equal to 50%, are charged to the customer.
Any customs charges are always charged to the customer.
Quadra recommends that all returns be shipped via BRT using the codes provided by our customer service. If you wish to use another courier other than BRT you will be responsible for all transport costs and there will be an additional 10% cost of the total value of the returned goods.
All information regarding withdrawal is available in the Legal Area - "General Terms and Conditions" (insert link) and in the "Return and Exchange" section (insert link) of the Site.
The Website www.quadrashop.it is managed by Quadra S.R.L. Unipersonale - based in Bari, Via Argiro 76 - 70100 bari, VAT number: 05367340725 (later, for the sake of brevity, "Quadra").
Access to the Site and related services is intended exclusively for personal use that is unrelated to any commercial, entrepreneurial or professional activity.
Intellectual and industrial property
The Site and its contents (as an example and not exhaustive: the works, the images, the photographs, the dialogues, the music, the sounds and the videos, the documents, the drawings, the figures, the menus, the web pages, graphics, colors, schemes, tools, characters and design of the website), as well as the trademarks and distinctive signs used by Quadra in relation to the sale of goods, are protected by the rules on the rights of intellectual and industrial property. Consequently, any kind of reproduction, communication, distribution, publication, alteration or transformation, in any form and for any purpose, of the contents of the Website, trademarks and distinctive signs used by Quadra that is not expressly authorized by Universal or by any other rights holders.
The trademarks and distinctive signs on the Site that distinguish the products sold on www.quadrashop.it are the property of their respective owners and are used within the Site for the sole purpose of distinguishing, describing and advertising the goods for sale.
Use of the Website
The user is solely responsible for the use of the Site and its contents, as well as the sole responsible for the custody and correct use of their personal information, including the credentials that allow access to the Site and any consequences harmful or prejudicial that could derive from the incorrect use, loss, subtraction of such information.
Save responsibility for willful misconduct and gross negligence, Quadra does not assume any responsibility for the use of the Site and the contents not compliant with the laws in force by the User, nor for the communication of incorrect information and data, false or related to third parties, without the latter having given their consent.
Quadra does not assume any responsibility for the malfunctions of the Site nor for the damages caused to the User by the use of the Site, which are not causally attributable to the same Quadra.
Quadra publishes information on its website in order to provide a service to users, but declines all responsibility for any technical inaccuracies and / or typographical errors. If you report, Quadra will immediately make corrections.
Quadra makes no representation that the information published on its website complies with the laws of the competent jurisdiction of the user.
The website is a site protected according to international Internet standards, therefore the user's device can not be infected by a virus when browsing correctly. However, Quadra declines all responsibility for any problems, damages, viruses or risks that the user may incur during the improper use of the website and disclaims any responsibility for any malfunction of the website due to the deactivation of "cookies" in the user's browser.
Users must accept the terms and conditions of this legal notice, and must periodically visit these pages for updates, changes and corrections.
Quadra reserves the right to make corrections and changes to the website, as well as to change the terms and conditions of use of the Website when necessary, without prior notice.
The offer and sale of products on the www.quadrashop.it website are governed by the conditions set out in the General Sales Conditions paragraph.
Quadra offers its products for sale and carries out its e-commerce activity exclusively for end users who are "consumers".
"Consumer" means any natural person who operates on www.quadrashop.it for purposes unrelated to business, commercial, craft or professional activity carried out.
In consideration of its commercial policy, Quadra reserves the right not to process orders from subjects other than the "consumer" or in any case to orders that do not comply with its commercial policy.
In particular, to place orders on the site, Customers must: - be consumers - be 18 years of age - have the necessary requirements to be able to enter into legally binding contracts - have a valid POP e-mail address - have a credit card Valid: Visa, American Express, MasterCard or a bank account.
On www.quadrashop.it are offered for sale exclusively branded and top quality products.
The essential characteristics of the products are presented on www.quadrashop.it and inside each product page.
Quadra commits itself so that the description and / or photographic representation of the products is as faithful as possible to the products themselves.
However, bearing in mind that the quality of the images may depend on the IT tools used, it is possible that the perception of the description or the photographic representation of the products does not correspond exactly to the products themselves, so that the images and videos accompanying the presentation of the products must be considered published purely descriptive.
Prices and Currency
The published prices and the final invoices will be in Euros (EUR) for all the countries of the world except for Great Britain and United States of America. For these countries, Sterling (GBP) and Dollars (USD) will be used, respectively.
To help customers in the approximation of euro values in the local currency, the website has a currency converter function. Credit card final amounts may vary based on currency fluctuations and bank commissions.
Quadra invites customers to contact their bank to find out the value of price conversion and bank commissions related to the transaction.
Credit cards will be debited in Euros, and therefore, due to variable exchange rates, the final price will be calculated and charged to the credit card with the exchange rate applicable on the day of the transaction.
Customers who have received a PROMO CODE through newsletters, through social networks or on compliant promotional websites can enter the code during the purchase order or in the checkout. Each code has a start and end validity date that limits its use and can not be extended.
Quadra reserves the right to refuse an order if JustPay does not receive approval from the client's bank. Once an order of available products has been issued, changes to this order can not be made. Orders placed separately will be shipped separately. Quadra reserves the right to delay a shipment if the order can not be sent for reasons beyond the control of Quadra. Please note that during promotions and sales there may be delays in shipping. Quadra reserves the right to refuse to process an order and / or service at any time.
Cookies are small text strings that the sites visited by the user send to his terminal (usually the browser), where they are stored before being re-transmitted to the same sites at the next visit of the same user. During the navigation on a site, the user can also receive cookies on their terminal that are sent from different websites or web servers (so-called "third parties"), on which some elements may exist (such as, for example, images, maps, sounds, specific links to pages of other domains) present on the site that the same is visiting.
Technical cookies are those used for the sole purpose of "transmitting a communication over an electronic communications network, or as strictly necessary for the provider of an information society service explicitly requested by the subscriber or by the user to provide this service "(see Article 122, paragraph 1, of the Privacy Code).
They are not used for further purposes and can be divided into navigation or session cookies, which guarantee the normal navigation and use of the website (allowing, for example, to make a purchase or authenticate to access restricted areas) ; analytics cookies, similar to technical cookies when used directly by the site operator to collect information, in aggregate form, on the number of users and how they visit the site; functional cookies, which allow the user to navigate according to a series of selected criteria (for example, the language, the products selected for purchase) in order to improve the service provided.
You can prevent Google from detecting a cookie that is generated due to and related to your use of this website (including your IP address) and processing of such data by downloading and installing this browser plugin : http://tools.google.com/dlpage/gaoptout?hl=en
Profiling cookies are designed to create profiles related to the user and are used in order to send advertising messages in line with the preferences expressed by the same in the context of surfing the net.
Quadra uses the following profiling cookies: Scarab.visitor
Third-party cookies derive from ads from other sites, such as pop-ups or advertising banners, on the displayed website. They can be used to register the use of the website for marketing purposes. Third-party cookies are usually used for profiling purposes.
In particular, as you browse through our site, these cookies are used to show you products that may be of interest to you or similar to those you've looked at previously, based on your browsing history. The use of these cookies does not normally imply the processing of personal data, but can allow connection to your computer or other devices and track down the saved data: these cookies connect to the browser installed on your computer or other devices used during the navigation on our site.
Quadra uses the following third-party cookies: Google AD Words, DoubleClick, Adroll, Polyvore, Commission Junction, Facebook
How to disable cookies
Most browsers are configured to accept cookies. However, most browsers allow you to control and even disable cookies through browser settings. We remind you, however, that disabling cookies or navigation functional ones can cause the site to malfunction and / or limit the service we offer.
You can find information on how to disable cookies if you use these browsers:
PERSONAL DATA PROTECTION INFORMATION
EX ART. 13
DEL DLG.VO N. 196/03 and ss mod
1. DATA CONTROLLER
We inform you that during the consultation of the site www.quadrashop.it and the purchase of products for sale, data relating to identified or identifiable persons may be processed. The HOLDER of their treatment is Quadra S.R.L. Unipersonale VAT number: 05367340725 registered in the Companies Register of Bari n. 05367340725, R.E.A. n. BA414514, established in Bari, Via Argiro 76 - 70100 bari ,. His e-mail address is: email@example.com
The complete list of external managers who process your data can be requested directly from Quadra S.R.L. Unipersonale.
2. DATA PROCESSING PLACE
Data processing collected through the www.quadrashop.it site takes place in Italy at Quadra S.R.L. Unipersonale.
3. TYPES OF DATA PROCESSED
3.1. Navigation data: the computer systems and software procedures used to operate the www.quadrashop.it site acquire, during their normal operation, some personal data whose transmission is implicit in the use of Internet communication protocols. This is information that is not collected to be associated with identified, but by their very nature could, through processing and association with data held by third parties, allow users to be identified.
This category of data includes IP addresses or domain names of the computers used by users connecting to the site, the addresses in Uniform Resource Identifier (URI) of the requested resources, the time of the request, the method used in submitting the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response given by the server (success, error, etc.) and other parameters related to the operating system and the user's computer environment .
These data are used for the sole purpose of obtaining anonymous statistical information on the use of the site and to check its correct functioning and are deleted immediately after processing. The data could be used to ascertain responsibility in case of hypothetical computer crimes against the site.
3.2. Data provided by the user during registration or acquired when filling out and sending the order: pursuant to art. 13 of the Code regarding the protection of personal data - D.Lgs. 30.06.2003, n. 196 ss mod, we inform you that your personal data, personal and fiscal, acquired during registration and / or compilation and sending the order to Quadra S.R.L. Unipersonale will be treated:
1) (contractual purpose) for the establishment and execution of contractual obligations to you, as well as for the fulfillment of any resulting legal obligations and / or secondary legislation. We inform you that their transfer is mandatory, therefore any refusal to provide the data requested during registration or completion and sending of the order, in whole or in part, or the lack of authorization to their treatment and / or their communication to third parties, will result in the impossibility of Quadra SRL Unipersonale to provide the required performance;
2) (promotional marketing purposes): for sending commercial communications, newsletters, advertising material, direct sales.
3.3. Interaction with social networks and external platforms: Quadra S.R.L. can acquire data from accounts on third party services and make interactions with social networks, or other external platforms, directly from www.quadrashop.it.
The interactions and data acquired in this way are in any case subject to the settings User's privacy regarding any social network and express permissions. The data acquired in this way will be processed for marketing purposes and promotions.
4. COMMUNICATION OF TREATMENT
Without prejudice to the communications made in implementation of legal obligations, the data may be disclosed in Italy:
- to debt collection companies,
- to professionals and consultants,
- to companies appointed to manage on behalf of Quadra S.R.L. promotional marketing activity;
- to suppliers of electronic communication services and producers of electronic instruments;
- to companies in charge of maintenance of the www.quadrashop.it site;
The data will not be communicated abroad and / or disclosed to third parties, sites in Italy or abroad.
5. PROCESSING METHODS
The processing of data will be carried out by officers and managers formally identified who will use tools and media - paper, magnetic, computer or telematic - suitable to ensure the security and confidentiality against loss of data, illicit or incorrect use and unauthorized access. The processing may also be performed through automated tools for storing, managing and transmitting the data by computer. The custody of databases is carried out in protected environments whose access is under control and in compliance with the provisions of the Privacy Code.
6. RIGHTS OF THE INTERESTED PARTY
With regard to the data themselves, you can exercise your rights under art. 7 of Legislative Decree 30.06.2003, n. 196 ss mod [link] within the limits and under the conditions set out in articles 8, 9 and 10 of the aforementioned legislative decree.
In particular, you have the right to object in whole or in part:
a) for legitimate reasons, to the processing of personal data concerning him / her, even though they are relevant to the purpose of the collection;
b) to the processing of personal data concerning you for the purpose of sending advertising materials or direct marketing or for carrying out market research or commercial communication.
You may freely exercise these rights at any time by sending a written request to Quadra S.R.L., to the postal address or to the e-mail address firstname.lastname@example.org, to which we will promptly reply.
7. TERMINATION OF THE RELATIONSHIP
The data will be processed for the entire duration of the contractual relationship established and also subsequently for promotional / marketing purposes and for the fulfillment of all legal obligations.
The undersigned declares to have received complete information pursuant to art. 13 of Legislative Decree dated 30.06.2003, n.196 and expresses its consent to the processing and communication of personal data qualified as personal by the aforementioned decree within the limits and for the promotional marketing purpose specified in the information sheet.